Privacy Policy – Lucentra Care

Effective Date: April 7, 2026

Lucentra Care, LLC (“Lucentra Care”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application and related services collect, use, and safeguard your information.

Information We Collect

When using the Lucentra Care web or mobile application, we may collect the following information:

• Name
• Email address
• Phone number
• User account information
• Therapy session data and behavioral tracking information
• App usage data and activity logs

This information is collected to provide therapy services, manage user accounts, and improve the functionality of the application.

How We Use Information

We use collected information to:

• Provide and manage ABA therapy services
• Allow therapists and caregivers to track therapy sessions
• Enable communication between care teams and caregivers
• Improve application functionality and user experience
• Maintain secure user accounts

Data Security

Lucentra Care takes appropriate technical and organizational measures to protect personal information. Data transmitted through the application is encrypted using secure communication protocols.

Data Sharing

Lucentra Care does not sell personal data. Information may only be shared:

• With authorized healthcare providers involved in care
• When required by law
• With secure service providers supporting the platform

Data Retention

Personal information is retained only as long as necessary to provide services and comply with legal obligations.

Children’s Privacy

The application is intended for use by therapists, clinicians, and caregivers. It is not designed for direct use by children.

User Rights

Users may request access, correction, or deletion of their personal information by contacting us.

Contact Information

Lucentra Care, LLC
Email: info@lucentracare.com
Website: https://lucentracare.com

If you have questions regarding this Privacy Policy, please contact us using the email above.